The VIAC Secretariat is working and available for you via phone and via e-mail. Please, send all requests and submissions - if possible - by email only for the time being.

You will find information which is regularly updated on our services below. In case of queries and if you cannot reach us by phone, please do not hesitate to contact us by e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.. Thank you.

Due to the public holiday in Austria on 11 June 2020 our office is closed. We have no access to our office-email-account. Your e-mails will be answered in due course. We apologize and thank you for your understanding.

Stay healthy.

Your VIAC-Team

VIAC is delighted to host its 3rd Interactive Breakfast Webinar to discuss "Virtual Hearings and How to Tackle Complex Technical Issues"

Date: 10 June 2020

Time: 9am to 10am CET 

This is an information that the VIAC Secretariat remains operational and at your service. As we have to adapt on a daily basis, this information is updated regularly. 

The following measures have been taken to safeguard your health and that of our staff while still ensuring our services.

In-person hearings can now take place again at the premises of VIAC (as of 30 May 2020).

As availability of rooms is limited and careful planning is needed, please contact your case manager as soon as possible if you are planning to hold a hearing in the near future. There is also one specially equipped room for video-conferencing that can be rented for virtual hearings. Please get in touch with the Secretariat should you wish to book this room.

The under-representation of women in arbitration is nevertheless very much a reality. In order to facilitate sharing information about qualified female candidates and contribute to an increase in the pool of female arbitrators, the Equal Representation in Arbitration (ERA) Pledge website provides an "Arbitrator Search" tool.