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VIAC Portal

VIAC introduces the VIAC Portal – an online case management platform hosted on HighQ, a cloud-based file sharing and collaboration software operated by Thomson Reuters. The VIAC Portal can be used for all types of VIAC proceedings for communication among the VIAC, the parties, and the arbitrators or other third-party neutrals. On the Portal, a separate case site will be opened for each case.

The VIAC Portal is used to further increase efficiency in VIAC cases, to enable transparency among the parties involved in the proceedings and to meet the constantly growing need of the parties involved for data security, confidentiality and data protection.

VIAC Portal

Login to your ongoing arbitration cases or request access to the VIAC Portal by e-mail to office@viac.eu.

To the VIAC Portal

Registration in the VIAC Portal

Parties, arbitrators or others involved in VIAC proceedings are invited to the VIAC Portal. If you need access to the VIAC Portal in advance (e.g. to file a Statement of Claim), please contact office@viac.eu. Please also send us a copy of your power of attorney.

If you have problems with logging in or have any other questions about the functionalities of the VIAC Portal, please contact: office@viac.eu.

Login

Guidelines

The VIAC Portal Guidelines aim to provide current and future users with a good overview of the Portal’s functionalities. A detailed user manual which thoroughly explains every aspect of the VIAC Portal, can be found on the VIAC Portal and – of course – the VIAC Secretariat is also always happy to assist with any questions that may arise.

Guidelines for the VIAC Portal

Security

  • Data security on the Portal is of particular concern to VIAC.
  • HighQ’s security controls program complies with the applicable laws as well as the accepted standards for the industry.
  • It is designed to address security and confidentiality concerns, to protect against threats or hazards to security or integrity, as well as to prevent unauthorized activities as regards the contents.
  • Thomson Reuters is subject to strict confidentiality obligations regarding the content and users of the HighQ VIAC Portal.
  • The data is hosted on servers in Germany.
  • The data processing of VIAC is subject in particular to the provisions of the General Data Protection Regulation.